Ticket & Account Issues
Help articles to fix ticket and account issues
If you have lost your ticket the original purchaser can download it again at any time by loging into https://triniq.com/profile If you are not the origi...
Mon, 26 Jul, 2021 at 12:19 AM
By default and for majority of events, the original purchaser can log in and change the name on the tickets at any time at https://triniq.com/profile If...
Mon, 26 Jul, 2021 at 12:22 AM
In all refund requests, the event organiser has the full and final decision to approve or reject a refund. This is because the company that owns the paymen...
Thu, 28 Nov, 2024 at 10:55 AM
You have two options here, you can either find a buyer or a friend to take the ticket and make a name change or list your ticket for sale on the official Tr...
Thu, 28 Nov, 2024 at 10:54 AM
If you have a question about the event, times, dates, programming, jobs, rules and things that are not ticketing related then please speak to the organiser ...
Mon, 26 Jul, 2021 at 12:32 AM