Firstly, thank you for choosing Pulse for your event ticketing, and welcome aboard!


  • This Pulse Help Center has been built to make your experience with managing your events smoother.
  • If you follow this guide's steps, the learning curve involved with Pulse will be easy.
  • If you have any questions or need help managing your Pulse admin area along the way, please comment on our FAQs and contact our support team.


The help center for the admin area is broken down into a few main sections:


  • Dashboard (you are here) - A basic overview dashboard tracks sales.
  • Events - Events for which you sell tickets, including their time, date, description, branding, and more.
  • Tickets - Their pricing, allocation, settings, ticket templates, and more.
  • Reports - Generate and manage reports from sales data.
  • Coupons - Create, manage, and track coupons for your events.
  • Scans - View scan data to track real-time event stats.
  • Settings - Pulse company account-wide settings.


Before we go too far, finishing this Getting Started section is the best place for you to start. Follow our guides one tutorial at a time, and you'll be a Pulse pro before you know it...


Dashboard Overview

The dashboard provides real-time insights into ticket sales and revenue across different currencies. View key metrics, trends, and performance indicators at a glance.

Key Features on Dashboard

  • Real-time sales tracking

  • Multi-currency support (€, A$)

  • Customizable date ranges (1M, 2M, 6M, 1Y)

  • Visual data representation



Navigation

Events

  • Create and manage events

  • Set event details and timing

  • Configure event branding

  • Manage venue information

Tours

  • Create tours and multiple events

  • Link multiple events

  • Manage tour-specific settings

  • Track your tour performances

Tickets

  • Configure ticket types

  • Set pricing tiers

  • Manage availability

  • Handle ticket templates

Reports

  • Generate sales reports

  • Export analytics data

  • Track customer demographics

  • Monitor ticket scanning stats