Overview
Manage and modify ticket tier settings through Events > Manage Ticket Tiers. For tiers with existing sales, create new tiers instead of modifying prices.
Accessing Ticket Tiers
Navigate to Events > Manage Ticket Tiers
Click the desired ticket tier link
Important: For price changes on tickets with existing sales, create a new tier instead.
Field Descriptions
Basic Information
Event - Select the associated event from the dropdown
Title - Name your ticket tier (e.g., Early Bird, First Release, Phase 1)
Price - Set the base ticket price, excluding booking fees
Booking Fee - Service fee for Pulse platform sales
Currency - Select event location currency
Timing and Capacity
Starts At - Date and time when ticket sales begin
Ends At - Date and time when ticket sales end
Allocation - Number of tickets available in this tier
Order - Set sales sequence (lowest for cheapest tickets)
Status Options
Is Sold Out - Force tier to appear sold out
Is Hidden - Hide tier from the event page
Optional Extra - Enable for add-on products
Template Setup
Ticket Template Image - Background image for e-tickets
Use light colors
Leave space for the barcode
Include terms and conditions text