Overview
Set up new ticket tiers in Events > Manage Ticket Tiers with customizable pricing, capacity, and timing options.
How to Create a Ticket Tier
Navigate to Events > Manage Ticket Tiers and click the "Add Event Ticket" button to create a new ticket tier. You'll need to complete the following fields:
Essential Fields
- Ticket Tier Name: The name of your ticket phase (e.g., Early Bird, First Release, VIP)
- Quantity: Total number of tickets available in this tier
- Capacity Per Ticket: Number of attendees per ticket (default is 1)
- Ticket Price: Base price excluding booking fees
- Booking Fee: Service fee for the Pulse platform. If set to zero, Pulse will charge your account's standard rate
Ticket Pricing Options
Cheapest Available Ticket Pool: Tickets are bundled into a pool where the cheapest tickets are sold first
Fixed Price Listing: Tickets remain at a set price throughout the sales period
Purchase Limits
Min Purchase Qty: Minimum tickets per transaction. Max Purchase Qty: Maximum tickets per transaction
Timing
Ticket Sale Period: Set the date range when tickets are available. Start/End Time: Daily time window when tickets can be purchased
Additional Settings
Description: Add details about the ticket tier. Sold Out: Manually mark tier as sold out. Hide Ticket Tier: Remove tier from public view (useful for staff/artist tickets)
Important: When creating ticket tiers, ensure all times and quantities are accurate, as these control ticket availability for customers.