Ticketing Support

Overview Learning how to create and manage your events is essential to maintaining a successful campaign. This section will teach you how to create or edi...

Note: Ensure you are signed into the Pulse Admin Area to create a new event.  Once signed in, press the blue EVENT button at the top right of the screen...

What are Sessions? Sessions represent distinct time slots or periods when an event takes place. While most events have a single session (one start and end ...

Overview Creating an event in Pulse Ticketing involves setting up essential event details, configuring tickets, and customizing the event page. This guide ...

Overview This section covers entry ticket configuration. Entry tickets control venue access, distinct from add-ons, which are supplementary items. Review ...

Overview Extras (add-ons) are supplementary items that don't count toward venue capacity. Unlike entry tickets, they don't affect total session cap...

Overview Event design requires uploading various images for web display, social sharing, and ticket templates. Each image has specific size requirements fo...

Overview Surveys collect additional attendee information during checkout. Use them to gather essential details beyond basic ticket holder information. Cre...

Overview First, head to the dashboard area to edit an existing event. Then navigate to the event panel on the left.  A list of all of your events will loa...

Events cannot be deleted in Pulse Ticketing. Old events are automatically archived while maintaining historical data for comparative analytics and insights....